We currently are experiencing access issues to PDFs of articles from a number of academic publishers.

We have identified and reported this error for the following publishers.

• American Chemical Society
• Wiley
• AIAA
• Taylor and Francis

If you see this error with a different publishers please report to erm@ryerson.ca.

Workarounds

Some workarounds while we wait for publishers to find a solution for this problem:

1. See if there is a HTML version of the article available. If you need to save it, try printing it out to PDF from the browser.
   
2. Look for another source for the article by searching for publication using journal search. Search for the journal by Journal title and then search for the article by Volume, Issue and Page numbers.
   
   
   
3. If you are trying to access the article via linking menu, try to Select a Different Source if available.
   
   

All Ryerson instructors and staff are required to use two-factor authentication in order to access Library eResources, eHR, RAMSS, and D2L Brightspace as of August 1, 2018.

Setting up two-factor in two steps

Step 1: Set up a code generator using your mobile device
e.g. Download Google Authenticator for iOS or Google Authenticator for Android.

Step 2: Add two-factor to your Ryerson account
(i) Log in to my.ryerson with your username and password.
(ii) Look for the Self Service module and click Personal Account.
(iii) Under the Security section, click Two-Factor Authentication.

What to do if you don’t have a mobile phone

If you don’t have a mobile phone or prefer not to use your phone, you can use a universal second factor (U2F) security key or a one-time verification (OTV) code generator. Check with your department for approval purchasing a U2F or OTV.

How two-factor helps secure your account

Two-factor is the best way to protect your Ryerson account and the information in it. With two-factor enabled, even if someone guesses or steals your password, they won’t be able to access your account without something only you would have, such as your phone. It will also protect your account from attackers in cases such as payroll diversions, identity theft, theft of intellectual property, and exam data.

Please visit the CCS website for more about two-factor authentication at Ryerson. You can also contact CCS Help Desk at help@ryerson.ca or 416-979-5000, ext. 6806.

Access to the library’s online databases and other eContent has been upgraded to meet current security standards. As a result, users are required to authenticate both on and off campus in order to access electronic journal articles through the library’s databases.

If issues occur when connecting to the Library’s online resources through old library links and bookmarks, please refer to the current A-Z Database List to find and update these library links. This will ensure continued access to the library’s electronic resources, including online journals and journal articles.

Please email erm@ryerson.ca with any questions you have about this upgrade.

The Library is pleased to provide access to Oxford Bibliographies Online – Cinema & Media Studies. The bibliographies are a carefully organized, thoroughly peer-reviewed account of the most important books, articles, and websites relating to cinema and media studies.

Connect to Oxford Bibiographies Online – Cinema and Media Studies

Oxford Bibliographies Online (OBO) is an entirely new research tool for the social sciences and humanities. A scholar-curated library of discipline-based subject modules, OBO is designed to help busy researchers find reliable sources of information in half the time by directing them to exactly the right chapter, book, website, archive, or data set they need for their research. Each entry is a selective guided tour through the key literature on a topic, receives multiple peer-reviews as well as Editorial Board approval, and is designed to facilitate a research experience with no dead ends. All citations are linked through to your collection via OpenURL, full-text via DOIs, or to the web via links to OCLC, WorldCat, and Google Books, allowing users to locate quickly full-text content directly from OBO. OBO is the ultimate collection development tool for librarians and time saving tool for students and researchers.

Ryerson has a new resource called SAGE Research Methods.

SAGE Research Methods contains content from more than 640 books, dictionaries, encyclopedias, and handbooks, the entire “Little Green Book” and “Little Blue Book” series, two Major Works collating a selection of journal articles, and newly commissioned research methods videos.