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Information on Library resources and services for: Students | Instructors | Researchers

Author: May

Search Everything (Summon) URL change

As part of the University Renaming process, we have scheduled a change to the Search Everything (Summon) URL from ryerson.summon.serialssolutions.com to torontomu.summon.serialssolutions.com. This change will take place the morning of Wednesday July 13. As a result of this change, saved Search Everything URLs may need to be updated or recreated.

Updating Your Links:

Saved Summon links that needs to be updated will start like this:

https://torontomu.summon.serialssolutions.com

Ex. https://torontomu.summon.serialssolutions.com/#!/search?ho=t&include.ft.matches=f&l=en&q=migraine%20medication%20tolerance

Update the link by replacing the text ryerson.summon with torontomu.summon in the URL. When updating URLs keep in mind that you may need to update both the text you see and the underlying link it’s associated with. 

Shortened URLs – Search again

Search Everything (Summon) created shortened URLs will also no longer work. These may be found in saved emails, citation managers, documents, etc. 

Shortened URLs look something like this: https://go.exlibris.link/fxMY7Dj9

When a shortened URL fails, it will redirect the user to the default torontomu.summon.serialssolutions.com webpage where you will have to search for the item again. Searching by title is often the fastest method of locating a known item.

Saved Citations

Citations that reference DOIs as the URL will work without any issue.

Citations that have been saved with the shortened URLs will have to be searched again. Some citation managers will let you search for more metadata (including a new link) which may be something to try before executing a known item search on Summon again. 

Screenshot showing shortened URL in a URL field in citation manager software.
Step 1: Locating the option to Search for additional metadata in Citation Manager.
Screenshot of citation manager showing newly added URL. Text indicating to delete previous URL.
Step 2: Once you have a new URL, you can delete the broken short URL.

If you have questions, or need to refer to more expertise with troubleshooting issues as a result of this change, please email refdesk@ryerson.ca.

ProQuest Resources Unavailable July 16-17

ProQuest, a Library resources vendor, has scheduled planned maintenance for Saturday July 16th at 10 p.m. for approximately 8 hours. During this time ProQuest Research Databases will not be available. These databases also host some of the Library’s full text journals and books, which may be unavailable during this period.

We expect regular service to be fully restored by Sunday, July 17th mid-day. If the maintenance ends early, access will be restored sooner. Check on progress at ProQuest Status page.

PDF Download Problems: Cloudflare errors

We currently are experiencing access issues to PDFs of articles from a number of academic publishers.

Example of CloudFlare Error message screen capture
Example of CloudFlare Error Message

We have identified and reported this error for the following publishers.

  • American Chemical Society
  • Wiley
  • AIAA
  • Taylor and Francis

If you see this error with a different publishers please report to erm@ryerson.ca.

Workarounds

Some workarounds while we wait for publishers to find a solution for this problem:

  1. See if there is a HTML version of the article available. If you need to save it, try printing it out to PDF from the browser.
  2. Look for another source for the article by searching for publication using journal search. Search for the journal by Journal title and then search for the article by Volume, Issue and Page numbers.


  3. If you are trying to access the article via linking menu, try to Select a Different Source if available.