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Information on Library resources and services for: Students | Instructors | Researchers

Closed Captioned Media

Closed Captioning SymbolToronto Metropolitan University is committed to ensuring its media collection is accessible to patrons who require captioning. Please view our Accessibility for Persons with Disabilities Policy.

We encourage faculty and staff to select media that is captioned for events and classroom learning.

Accommodating Students in your Classroom.

If you have a student in your course who requires captioned media, please contact us as soon as possible. We will work with everyone involved (student, instructor and Academic Accommodation Support) to ensure access to course materials.

Steps Involved for Ordering Captioning:

1. Please contact us as early as possible:
Kelly Dermody (

2. 4 Day Turn Around:

For course videos created or owned by the instructor, our current vendor takes 4 business days to produce a caption or transcription file.

*Please note that for copyright videos (e.g videos in the library collection), we can produce a verbatim transcript of the video in 4 days. However, in order for captions to be added to the video, the library must receive permission from the video’s producer. This can take 1-3 weeks.

3. What Can Speed up the Process:
If you have a transcript of the speech in the video the process will be quicker. The library will send a copy of the video and the transcript to the vendor.

Find Captioned Videos in the Library’s Collection:

You can search for videos through our website.

Find Videos

When Searching, you can use the words “Closed Captioned” in your search. For example: Social Work and “Closed Captioned”

caption in language note

Accessible features such as closed caption will be listed on the item record under Language (here’s an example).

If you are unsure whether the DVD/video is captioned please contact Kelly Dermody (

We’re happy to help you find an accessible video for your students or for your event. Please feel free to contact us.

Showing a Video in your Classroom (Remember to Book)

Faculty/staff must book the video for classroom viewing by filling out the on-line Audio Visual Booking Form or by email at: